Training dogs & puppies all
over Medford, Ashland,
& the Rogue Valley.

Our Shipping Policy

We use USPS Priority Mail service, which offers quick and secure shipping and handling of your products.

We will ship your order within 2 business days of receiving payment.

Our Hassle Free Money Back Guarantee

As a customer, you are very important to us and we want you to be totally satisfied with your purchase.

All returns must be made within 30 days of the purchase date.

If the product was damaged during shipping, we will send out a new duplicate product once we receive the original product back.

Unfortunately, due to FDA regulations, custom-blended formulas are not returnable.

Returns or exchanges of unopened products are subject to a 15% restocking fee.

We recommend that you use a trackable and/or insured shipping method as we cannot be responsible for returns lost in the mail.

We will only accept products that were purchased from DogGoneFun.Biz.

All returns must contain a copy of your invoice.

We will notify you via phone or e-mail once we have received the returned item and have processed your refund. A refund will be made in the same form of payment originally used for purchase within 7 business days of receiving your return.

Refunds are issued for the price of the returned product only. We do not refund shipping charges unless the return is due to shipping errors. Customers are also responsible for shipping charges when returning products or making exchanges.

Our Privacy Policy

Disclosure of information
We are committed to respecting your privacy. We will not disclose information about your individual visits to our web site or any of the personal information that you provide such as your name, address, telephone number, e-mail address or credit/debit card details to any outside parties without your consent except when required by law to do so.

 

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